Total Financial Services Limited is an appointed representative of Intrinsic Financial Planning Limited and Intrinsic Mortgage Planning Limited which are authorised and regulated by the Financial Conduct Authority.

The permitted business of Intrinsic Financial Planning Limited is advising on and arranging pensions, investments, mortgages, life assurance and general insurance.

Intrinsic Financial Services Limited owns 100% of the share capital of Intrinsic Financial Planning Limited and Intrinsic Mortgage Planning Limited. Old Mutual Wealth Life Assurance Limited owns 100% of the share capital of Intrinsic Financial Services Limited.

If you are unhappy with our service:

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Intrinsic Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY
Email: complaints@intrinsicfs.com
Tel: 0191 241 0700
 
You can find more information by visiting the Intrinsic Financial Services website:
http://www.intrinsicfs.com/contacts/
 
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)
The Financial Ombudsman Service Exchange Tower London E14 9SR Email: complaint.info@financial-ombudsman.org.uk Website: www.financial-ombudsman.org.uk

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